Consumer Complaint Detail

CHRYSLER / SEBRING CONVERTIBLE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004282478 Incident Date: May, 21 2004
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING CONVERTIBLE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Seats:mid/rear assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3C3EL45H6VT Date added to File: May, 25 2021
Date Complaint Received: May, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 97 chrysler sebring convertible jx. recently the threading had been peeling away around the convertible top. i submitted several complaints on the net, local news station, and with daimlerchrysler. in those complaints i had mentioned concern of my back window possibly flying out the back or worse yet, falling in on my 2 year old son in his car seat!!!! about 3 or 4 weeks later, my husband was getting in the car after work and in a parked position decided to put the top down (since the air conditioner stopped working about a year prior) to the convertible, he then heard a crack and as soon as looking back the whole window shattered in over 1000 pieces all in the backseat and the hub truck area and my son's carseat!!!! my worst nightmare had come true. i had nearly brainstormed that the window would fly out the back or that it could fall in! thank you jesus, my son was not in the car!!!! i have contacted chrysler wich did nothing but charted my complaint and is probably setting in the database with no action... this really concerns me... i don't know where else to turn. my insurance said that i needed to meet my 500 dollar deductible in order for them to take care of the rest of the bill, which will only apply to a back window... not a convertible top... hello, since the top is still unraveling this new back window that they are talking about only has a couple of days before the same thing happens again! my guess, since the threading was already coming loose it caused the back window to go off track unknowingly... then when my husband put the top down it was not positioned correctly causing the window to be in the way of the convertible top reclining. please e-mail me at jaderompf@aol.com if you have any help to give or have experienced this problem. *la