Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1997

Components - Details
NHTSA Complaint Number: 004282686	Incident Date: May, 30 2004
Consumer's City:	Consumer's State: MO
Vehicle Transmission Type: AUTO	Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS	Model Year: 1997
Vehicle Involved in a Crash: No	Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: 2MELM75W0VX	Date added to File: May, 25 2021
Date Complaint Received: May, 31 2004	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Mar, 14 2003
Was Original Owner: No	Anti-lock Brakes: Yes
Number of Cylinders: 8	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: Driving down the road , i noticed a coolant smell coming into my 1997 grand marqui. i then pulled over to find coolant steaming from under the hood. took it to the dealer the next day and they found a cracked plastic intake manifold that is going to cost around $1000 to fix. since then i have checked the internet site and found this is a common problem in these cars with 4.6 engine. i also found out this problem was being fixed by ford on fleet cars only at no charge. why is this not being paid by ford when it is obviously a manufactuer defect and why are the fleet vehicles being taken care of for nocharge?*ak