Consumer Complaint Detail

MERCURY / VILLAGER / 1995

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004282749 Incident Date: May, 24 2004
Consumer's City: MOBILE Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 4M2DV11W1SD Date added to File: May, 25 2021
Date Complaint Received: Jun, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 07 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1995 mercury villager van that i purchased 02-08-2004 (used, as is) from ace auto sales in mobile al. caught on fire on a long bridge going over water to take my friend to work it shut down on us while we were going at least 65mph the van started smoking we pulled over jumped out and it exploded 3 times fire was shooting from up under the hood my friend struggled to my baby out of the van by that time it exploded again, they had to duck down because moter oil was shooting out they could have been killed, they could have fell over the bridge!!!! we had to call the fire departmen by the time they got there the fire was out my friend got burnt trying to put it out we had to because the fire had spread under the van because of the oil, the ground was on fire , i payed $1500 dwn and $200 a month for 2 1/2 months and i have no car the dealer doesn't care that we could have been killed and he doesn't care that im a single parent with 5 children ages 9 months to 14yrs and one is disabled they offerd no help they took my money thats not easy to come up with when you have kids and ran with it im a poor young woman trying to make it and because of the as is law i get shafted what am i suppose to do i cant even take my sick daughter to the doctor she had a stroke when she was 7yrs shes 10 now and shes has a trache and is in and out of a wheel chair she cant use her left side of her body. i seen on the internet that the mercury villarger had some recalls what im i going to do like i said im a struggling woman .trying to raise her kids how am i going to get them to school .*ak