Consumer Complaint Detail

MERCURY / MYSTIQUE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004282794 Incident Date: Jun, 01 2004
Consumer's City: HOMESTEAD Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM6533YK Date added to File: May, 25 2021
Date Complaint Received: Jun, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The air conditioning has failed twice in two years in a 2000 mercury mystique gs. while often considered a luxury rather than a safety item, i live in south florida were it is already reached 95 degrees. last year a device in the dash had to be repaired. the mechanic said that this was a common problem with this model but that the company wasn't issuing a recall because not enough people complain. the new problem appears to be the air conditioning freezing up or with the blendor; the a/c is cold but barely blows, even when on high. *ak