Consumer Complaint Detail

FORD / EXPLORER SPORT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004282810 Incident Date: May, 29 2004
Consumer's City: VIRGINIA BEACH Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU22E8WU Date added to File: May, 25 2021
Date Complaint Received: Jun, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 09 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1998 ford explorer sport driver's seat back lever was always being bent down as driver would exit suv, causing handle to jam against seat frame. driver would straighten handle in order to change position of seat back from one driver to another. upon pushing handle back up into original position, it snapped, breaking off at connection point, just above two rivets on cam of the seat back assembly. seat was in the most forward up position (across drivers seat) while accessing space behind drivers seat, sport model is a 2-door. had to use screwdriver as a lever to return seat back to upright position. if this had happen to my wife (or other person not mechanically inclined) she/they would not have been able to return seat back to its normal position, and therefore would not have been able to access seat or drive vehicle. this could very well constitute a safety hazard for drivers that are unable to return seat back to proper driving position when this lever breaks off. part number 7862649-aaa, seat back assembly, is not available thought exhaustive search on-line. while going through scrap yards looking for lever assembly, found 2 other driver seat back levers broken in similar fashion. have had recall number 03v281000 already service on this vehicle in fall 2003. *ak