Consumer Complaint Detail
VOLKSWAGEN / CABRIO / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004283091 | Incident Date: Apr, 20 2004 |
| Consumer's City: MIAMI BEACH | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: CABRIO | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield wiper/washer:linkages |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWDC21V11M | Date added to File: May, 25 2021 |
| Date Complaint Received: Jun, 06 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 04 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 4/21 i took my 2001 cabrio in to be serviced at esserman in miami. they ordered the wiper fluid container because it was cracked and they couldn't repair it. i phoned every couple of weeks and they stated that they could not obtain a date from the nat'l parts center on when it would arrive and finally suggested that i phoned vw advocate. i phoned vw advocate 800-822-8987 on 6/1 and they were going to check to see when the part could ship to the dealer and phone me back. no calls received. on 6/7 i phoned again and the part is still on order with no projected date. i've had this car in several times for issues during the 3 years of my lease and now they can't tell me when they can have the container in so i can clean my windshield? i would at least expect a date to be given. i am in the mfg. business and when an order is placed you give a delivery date -even if it has to be produced. i don't know where else to turn to get an answer and would appreciate any help. my lease expires next april and i would like to replace the part prior to then and i'm tired of going to gas stations to clean my windshield. *ak |