Consumer Complaint Detail

SUBARU / OUTBACK / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283109 Incident Date: May, 31 2004
Consumer's City: WALNUT CREEK Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6861Y6 Date added to File: May, 25 2021
Date Complaint Received: Jun, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 25 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There currently has been several technical service bulletins regarding 2000-2002 manual transmission subaru outbacks. these bulletins refer to a defect in the clutch that causes a premature wear of the clutch and yoke due to an imbalance in causing the car to "judder" or shudder when engaging into gears. i have had an independent mechanic, glen owner of oakland auto works state that he could not warranty the repair of clutch because the recommended repair by subaru does not reliably fix the problem and many people end up having to have the clutch replaced numerous times in a short time span. subaru is aware of this problem because they have changed the clutch kit several times and the method of repair to address the problem yet have failed to perform a recall. i am currently unsure on how to proceed in the repair of my vehicle as the repair cost is $1350.00 and if the unit fails outside of warranty i may be subject having to pay this amount again. some other problems which errupt from this defect include the clutch catching fire. the clutch pedal sticking and not releasing due to the yoke being worn for the clutch "judder". last, premature of the clutch with only having a lifespan of 30,000 miles or less. *ak