Consumer Complaint Detail

CONTINENTAL / UNKNOWN / 9999

ADT645PW4203

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283130 Incident Date: Jun, 05 2004
Consumer's City: STONE MOUNTAIN Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Continental Tire the Americas, LLC
Model Name: UNKNOWN Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMPU17L54L Date added to File: May, 25 2021
Date Complaint Received: Jun, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In february 2004, we purchased an expedtion from world ford in stone mountain, georgia. the vehicle has 8100 miles to date. on june 6, 2004, at approximate 3:00 pm, my children and i were enroute to a birthday party and a tire (rear right) blew out. i was in the middle of the freeway during major traffic and had to travel less than 1/2 mile to get over and off. i called my husband who came to pick the children and me up. on monday, june 7, we went to world ford to talk with them about the matter and was told that the tires that came standard with the truck was not under warranty with them. we explained that when we purchased the vehicle, we were not informed of any outside warranties. they recommended that we go to national tire and battery to have them call the manufacturer. we traveled to ntb and was told by ntb that they have nothing to do with world ford's custom tire package and could not help us. after going around the world, we finally reached the manufacturer and was told to take it to tires plus. now we are waiting for tire plus to inform us that continental will replace the tire. *ak