Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283144 Incident Date: Jun, 06 2004
Consumer's City: TUCKER Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMA63B2WE Date added to File: May, 25 2021
Date Complaint Received: Jun, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Abs light began blinking along with brake light on dash, took it in to volkswa gen to be diagnosed. they told me "the abs control module and pump failed. there is no signal between the control module & pump with the computer in the car. the module is supposed to send back a signal saying everything is fine or telling what the problem is, but in my case, there is no communication at all. the only thing that can be done is to replace the abs control module and that should 'most likely' solve the problem." and the estimate - $1885 - about $1500 for the part and about $300 for the labor - plus tax. vwoa refused to assist with costs, even though i only have 67, 000 miles on the car, and this problem is rampant and there are tons of people in the same situation. not sure what justifies a recall, but if there are a lot of people out there with the same problem, who have paid for a car with abs brakes, why shoudl we have to cough up that kind of money to replace something that is obviously faulty just to get our abs working again?*ak