Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283149 Incident Date: Jun, 05 2004
Consumer's City: SPOKANE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNFK16Z34J Date added to File: May, 25 2021
Date Complaint Received: Jun, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After taking 90-degree right turn from street into parking lot the ability to steer and brake 2004 chevrolet suburban was lost, although forward motion was still possible (i.e. the vehicle did not stall). after restarting vehicle forward motion was possible but steering and braking were still not working. upon a second restart steering and braking were restored, although some lights on the instrument panel flickered. the vehicle was towed to appleway chevrolet in spokane, wa. the service department at the dealership initially indicated there was no problem with the vehicle because they could not reproduce the defective behavior. subsequently, the service department was instructed to keep the vehicle until the problem is identified and resolved.*ak