Consumer Complaint Detail

DODGE / STRATUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283179 Incident Date: Jun, 07 2004
Consumer's City: PEMBROKE Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seat belts:rear/other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2000 dodge stratus se rear passanger and driver side retractable shoulder seatbelts do not "catch" to properly restrain person. angle of install prevents mechanism from properly working. proved to service manager duane nelson bonnevill & son manchester, nh 603-624-9280x558. duane called chrysler and was told that they designed it that way since rear passengers moved around alot or child seats were frequently used (therefore nullifying the restraint feature of the sholder portion). they didn't want the belt to be too restricting. furthermore chrysler stated that in a crash or hard stop the front of the car is forced downward and the rear upwards, resulting in the seatbelt mechanism being in a proper angle and engaging. seems like a very poor design as any other vehicle i have pulled on a seat belt with my and and it quickly catches. i have no faith in this and don't care to get in an accident with my children in back to find out if they are telling the truth or not! i was mortified after driving my childeren around for 3 years in this car that the seatblets were apparently defective. please see complaint number 10015524 as proof of this failure.*ak