Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283182 Incident Date: May, 13 2004
Consumer's City: CONROE Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWED21C52M Date added to File: May, 25 2021
Date Complaint Received: Jun, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 05 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vw 2002 turbo beetle had an epc light come on. the car was loosing power and would cut off at times (in traffic). i took it in and they said that it a problem with the vacuum on the turbo. the receipt shows that they replaced a switch. about a few weeks later, the car started loosing power again. i called the dealership and brought it in. i was told that the car's clutch was out and that i needed a new clutch & flywheel. the estimate was $1800 to repair. the car has about 27,000 miles (probably less). the powertrain warranty does not cover the clutch even at 27,000 miles. i was told that it was only a 12,000 mile warranty for this type of repair. this is a major part of the drive train and should be covered under the drive train warranty for more than 12,000 miles. i have driven standards all my life. there is apparently a problem with the vw clutches.*ak