Consumer Complaint Detail

JEEP / CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283197 Incident Date: Jun, 06 2004
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FF48S11L Date added to File: May, 25 2021
Date Complaint Received: Jun, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 08 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a new 2001 jeep cherokee sport. when brakes applied car weaved or pulled to the left. (2) emergencey stop on major hwy. 2 am front end shook violently and pulled my car onto the center grass divider.(3) returned jeep to dealer. service manager could not replicate problem. brought car to independent brake repair shop. replaced pads, and installed new rotors. two days later car shook violently upon braking at 45mph. returned to lithia colorado jeep dealer. stated warped rotors. replaced rotors and pads. problem is on going and will now need to have repairs done a third time in 24.000 miles. general manager of lithia states he can repair brakes but not solve the problem because both he and chrysler know the rotors are defective they simply replace the old rotors with new defective rotors. 35 exact problems reported on www.mycarstats.com in the last 90 days. *ak