Consumer Complaint Detail

DODGE / B SERIES / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004283293 Incident Date: Feb, 03 2004
Consumer's City: HANOVER Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: B SERIES Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2B7KB31Z4WK Date added to File: May, 25 2021
Date Complaint Received: Jun, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 03 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Verizon communications 1998 dodge b van with 70591miles. while driving, the driver noticed a smell in the vehicle cab and smoke near the glove compartment. he pulled into a verizon parking lot and went inside to call his mechanic. while inside he was informed that his truck was on fire. he saw flames coming from under the hood, grabbed a fire extinguisher, extinguished the fire, and called the fire department. an investigation by an outside contractor, hired by daimlerchrysler listed the probable cause of the fire as an after-market heater blower motor yet the blower motor did not even get hot enough to melt a part number decal attached to the motor. all of the heater box area under the hood and under the dash is burnt and/or melted. verizon has experienced many blower motor failures and blower resistor failures in this model vehicle. verizon has experienced similar fires in this model vehicle and feels that this fire warrants further investigation. *ak