Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004283431 | Incident Date: Apr, 04 2004 |
| Consumer's City: SAN FRANCISCO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:control module (tcm, pcm) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWYH63B84E | Date added to File: May, 25 2021 |
| Date Complaint Received: Jun, 09 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 30 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: There is a problem with the transmission. the car shifts sharply in lower gears causing severe jerking of the vehicle at times. dealer "rebooted" the control module but no change. the mechanic at the dealership let it slip that they were aware of this problem and that there is no solution at this time. i can't believe they sold the car knowing of this problem. i contacted vw and complained to the dealership. i was offered 2 months of free loan payments by vw. i recently received a call from the dealership saying that the software problem has been fixed. i am taking car in this week.*ak |