Consumer Complaint Detail

NISSAN / SENTRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283434 Incident Date: May, 14 2004
Consumer's City: BROOK PARK Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: SENTRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:gear position indication (prndl)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3N1AB51A63L Date added to File: May, 25 2021
Date Complaint Received: Jun, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On may 15, traveling together on a side street at 30-35 mph, my wife inadvertently tapped the shifter. the transmission immediately went from drive into neutral. there was no immediate danger at that time as there was no car behind me, and i was traveling fairly slowly. i moved the shifter back into drive and continued home. the more i thought about this event, the more worried i became. supposing i had been traveling at 70 mph, in the passing lane, with a truck bearing down on my rear? if the car suddenly went from drive into neutral, it would immediately begin a drastic slowdown, and no brake lights would come on! by the time i got it back into gear and the truck driver figured out i was stopping dead in front of him, his truck could literally be on top of my car. on may 19, i took the car in for a regularly scheduled maintenance at the dealership. prior to that i held a test and found that i could also move the car from neutral into drive without depressing the button! the danger in this is obvious, especially for any owner with small children. i told the service advisor the entire story, and my concerns were added to the work order. when my car was returned, i was told this is the way the car is designed. i have this in writing on the work order. i went to the nissan web-site and told customer service about my problem. their answer was they do not have access to technical information and i should call or visit your local nissan dealership. i also have this e-mail saved. a manufacturer designs a transmission which would allow a light tap on the shifter to result in moving from drive into neutral and vice versa? and then, when confronted with a dangerous situation, says, well, thats the way it is! this needs to be corrected before a tragedy occurs.*ak