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NHTSA Complaint Number: 004283448 | Incident Date: Jun, 09 2004 |
Consumer's City: CHICOPEE | Consumer's State: MA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: DURANGO | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:drum |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 25 2021 |
Date Complaint Received: Jun, 09 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Aug, 14 2002 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I purchased a new durango 2 years ago, and at present the suv has slightly over 14,000 miles. the dealer has informed me that the rotors must be turned and new brake pads installed. this type of work at 14,000 miles (7,000 miles per year) is unacceptable. at this rate 30,000 miles will require new pads and rotors. apparantly, the brakes/rotors are undersized for the size and weight of the vehicle or the pads and/or rotors are defective, both safety issues in my opinion. *ak |