Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283487 Incident Date: May, 31 2004
Consumer's City: GREENSBORO Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP54R2VB Date added to File: May, 25 2021
Date Complaint Received: Jun, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 08 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The plastic lens covering the headlights on my 1997 chrysler town and country has become clouded [opaque] over the past two years and continues to become more so as time passes.this greatly reduces the amount of light that the headlights put out and therefore makes driving at night hazardous.my local chrysler dealer wants greater than $600 to replace these and told me this was not covered under my extended warranty [still in effect].my seach at local salvage yards for the part was unsuccessful because,i was told,these chrysler plastic lenses all tend to get cloudy[opaque]as they age. therefore if there are a lot of these clouded headlight lenses out there,it sure makes night driving unsafe for us chrysler owners and all others using the highways at night.and as the replacement part is so expesive,many may not replace it.*ak