Consumer Complaint Detail

VOLVO / S40 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283621 Incident Date: May, 29 2004
Consumer's City: NANTUCKET Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S40 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 11 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A slight squeaking or squealing noise could be heard from under the hood of the car, no visible defects apon inspection. the sound was the water pump failing. as i was taking the car to the mechanic the water pump failed (ceased) and caused the belt driving the water pump to snap. the water pump was driven by the timing belt. i am told that when the timing belt snaps that serious damage occurs to the engine. i cannot understand why a failure of such an ordinary part can cause such damage. volvo stated that the repairs can run from 3-6 thousand dollars. i had to have the car towed, ferried and towed again to get to the closet dealer. *ak