Consumer Complaint Detail

HYUNDAI / SANTA FE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283712 Incident Date: Jun, 12 2004
Consumer's City: ORLAND PARK Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased our 2003 hyundai sante fe november of 2003. it is a 2003 model with a 3.5 liter engine. after having the car a couple of months, we started having a lurching problem when sitting at stop light. it would feel as if someone bumped into you from the rear. we brought the car in and were told that this was due to an abs problem. they serviced the car for the recalls that were current, and explained to us that they could not duplicate the problem, but it should be ok now with the recall servicing they had done. the car continued to have the problem, doing it several times a day. just recently i was parked in a parking lot. i started the car, applied my foot to the brake and shifted the car into reverse. the car engine suddenly revved very loudly, and the car lurched backwards about 6 feet, almost hitting some people who were parked behind me in the opposite spaces, putting groceries in their car. i had to place a lot of pressure on the brake to avoid the car going further than the six feet before the engine stopped revving. the car is now at the dealer, whom i hope will be able to help with the issue.*ak