Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004283765 Incident Date: Apr, 14 2004
Consumer's City: ROCKVILLE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I want to join the growing list of consumers complaining about the dodge durango upper ball joint problem. on april 15, 2004 i had to pay for replacement upper ball joints at a cost of $468.16 - the truck had about 40,000 miles on it. dodge needs to do something about this problem now. when the mechanic put the truck up on the rack, the right front wheel wobbled very badly. she said "this is very serious." there were no steering problems and no warning noises, i just took the truck in to be checked for my own peace of mind. does the wheel have to fall off as a first warning. *ak