Consumer Complaint Detail
MERCEDES BENZ / E320 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004284127 | Incident Date: Jun, 03 2004 |
| Consumer's City: GALENA | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E320 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBJF65H4XA | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 25 2004 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While making a left turn, the steering failed. the consumer was able to maintain control of the vehicle, and drove it to a repair shop. the mechanic determined that the left arm seal on the rack and pinion steering needed to be replaced due to a worn out part. *ak it was determined that there was a problem during the new vehicle warranty that was apparently repaired by fox valley mercedes. the consumer could not control the vehicle with all his strength. the technician determined that the left arm of the rack had a spontaneous seal failure, rendering the vehicle unsteerable and not controllable. *sc |