Consumer Complaint Detail

CHRYSLER / 300M / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004284800 Incident Date: Feb, 29 2004
Consumer's City: DRAPER Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HE66G6YH Date added to File: May, 25 2021
Date Complaint Received: Jun, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Right front and left rear door lock/release selanoid went out at the same time. once locked, the passenger(s) cannot manually unlock the door to normally exit, escape a fire or drowning, etc. the driver or front passenger has to use the front door electric release button to get the malfunctioning (selanoid) lock to unlock to the halfway position. this then allows the passenger to manually unlock the locking button fully and open the door. a passenger inside the vehicle can not use manual force to open his/her door, especially women or children who may try to exit the vehicle. the locked door may be open externally by use of the key. the automatic keyless entry device will not work (open) on these defective door locks. i have an extended warranty they will cover the repair, with a deductible, however i thought you should know about this since the passenger or a driver will definitely be trapped in the vehicle if they need to get out. also, i am a retired police supervisor and have had extensive accident investigations experience and have never seen a lock malfunction in this manner. if you have had any similar complaints, i would appreciate it if you would let me know prior to getting my locks repaired. *la