Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004284806 Incident Date: Apr, 28 2004
Consumer's City: CAROL STREAM Consumer's State: IL
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L8X5 Date added to File: May, 25 2021
Date Complaint Received: Jun, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car stalled in the middle of the street and engine could not be started. it had to be towed in to the nearest dealership. diagnosis: fuel pump failure. cost: $500. two weeks later i found out that mercury had a recall on fuel pumps, however my vin number was not included in the recall. i suppose it's just a big coincidence that my car experienced the same exact symptoms and the fuel pump failed at the same time as the recall. mercury to this date has not reimbursed me the $500. *la