Consumer Complaint Detail

BRIDGESTONE / ALL SEASON / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004284978 Incident Date: Jun, 17 2004
Consumer's City: SOUTH RIDING Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: ALL SEASON Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I've purchased the 2004 tl on october 2003. since the very beginning, the car would constantly vibrate at higher speeds (primarily at 55+mph). took the car to the dealer for wheel alignment and balancing. the problem didn't go away. six months later, acura replaced my bridgstone tires with a new re-fromulated tires. as a result, the vibration felt at higher speeds weren't as severe (though still present). after driving for a month, the same level of vibrations at higher speeds returned. i've been attempting to resolve the issue with my dealer and acura for 8 months now, but as of today, no resolution has been forthcoming. vibrations felt at 55+mph, is a serious safety issue and i believe acura should be more proactive in resolving this matter.*ak