Consumer Complaint Detail

FORD / F SERIES (LIGHT) / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285088 Incident Date: Mar, 09 2004
Consumer's City: LAKELAND Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F SERIES (LIGHT) Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTFX28L1VN Date added to File: May, 25 2021
Date Complaint Received: Jun, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had just arrived back in lakeland fl from a trip to the east coast. i stopped at a store to buy a few things and when i came out and started my 5.4 liter f- 250 light duty truck it blew a spark plug on the passenger side. it was the second plug from the rear. my truck is a 1997 ford with 100500 approximately miles on it. i had it towed to the ford dealership that i bought it from for repair. the service manager said he had never heard of triton engines blowing spark plugs. i happened to know a person that worked in the service department and according to that individual it was a common problem normally requiring a new head at a cost of around $3000 but some could be repaired by lnstalling a new plug if i was lucky. however ford would not guarantee the installation of a new plug repair. upon going online i found out that alot of other people are haveing the same problem and ford is doning little or nothing about it. i found that prior to the plug blowing most people were hearing a knocking noise on a cold start. i had heard that the week prior to my plug blowing. after the repair the noise was gone for about 4 days. we had a cold front come thru and when i started my truck that morning the noise was back and much worse. i traded my truck as a result. no old parts were available. they discarded them. they also assured me that they had retorqued all the plugs. i had had all the plugs replaced at approx. 80,000 miles by a ford dealer. bigsert makes a kit for installing an insert in triton engines. it comes complete with all the special tools required to do the job. if there is not a demand for such a kit companies wont go th the expense of disigning such a kit. *ak