Consumer Complaint Detail

EVENFLO / 375 (PORT ABOUT 5) / PORT

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285148 Incident Date: Jun, 17 2004
Consumer's City: ATLANTA Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Evenflo Company, Inc.
Model Name: 375 (PORT ABOUT 5) Model Year: PORT
Vehicle Involved in a Crash: No Component's Description: Child seat:base (infant)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2 times the base of two different evenflo portabout carseats have not released form the seat itself. in the first case the tail of the latch strap we thought was wedged between the seat and the base. in the second case the red release lever did not work. we had to pull the black lever and it still did not release every time. we have reported this to patsy pilcher with evenflo, but are concerned that if the hooks that attach the seat to the base are bent or broken by someone jerking to get the seat off the base then the child ridining in that seat would be in great danger in the event of a crash. the car seat program at children's healthcare of atlanta gives many seats to patients. no incident that we know of has occurred, but we wanted nhtsa to be aware of this problem. vandie enloe, cpst-i. *ak