Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285243 Incident Date: Jan, 05 2004
Consumer's City: LAKELAND Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVGBC67L34D Date added to File: May, 25 2021
Date Complaint Received: Jun, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 11 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have experienced the following issue approximately 5 or 6 times, in a 4 to 5 month period. i have contacted my local vw dealership & their national headquarters. i have not had any resolution or any status updates. what is the problem with the vehicle? will the problem be corrected soon? do i need to get trade or sell my vehicle? (1) usually when slowing down, in the 40-50 mph range, while turning in a curve (2) my 04 touareg feels (shudders) as if it has slipped a gear. there is no indication or warning when it will occur. the first 2 times it happened, i almost lost control of the vehicle (3) i have contacted my local vw dealership, service manager, and the vw us headquarters. they tell me that i am not the only one experiencing these problems, that they are trying to determine the cause and solution. thank you, *ak