Consumer Complaint Detail

FORD / EXPLORER SPORT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285265 Incident Date: Jun, 14 2004
Consumer's City: BERRYVILLE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU60E32U Date added to File: May, 25 2021
Date Complaint Received: Jun, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 25 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In august 2003, reported to dealer that the truck was groaning when turning. service advised that i was turning the wheel too far and rubbing the tires on the wheel wells. this was not possible since the tires were the original factory installs. by november, the truck would hardly turn without dragging the back tires and the dealer found there was no fluid in the rear differential requiring a complete overhaul. then, in june 2004, the "new" seals failed allowing the fluid to, again, drain out. dealer is currently repairing. *ak