Consumer Complaint Detail

FORD / TAURUS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285298 Incident Date: Jun, 22 2004
Consumer's City: INDIANAPOLIS Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 04 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 ford taurus. car began rough idling at cold start. after warming up would run fine. took to mechanic twice. they did not know problem said it was safe to drive. car only had 80,000 miles on it at the time. car eventually started losing anti-freeze (not leaking, just turning up low every couple of days), exhaust fumes heavy, white smoke from exhaust, gas mileage terrible. i took to my uncle, a mechanic in another city and he knew what it was immediately. as i suspected, head gasket. will cost $800-1000 to repair. this is my second ford. other was a 1995 ford escort. after two transmissions and a cracked engine it died two years ago for good. i'm a sigle mom and this is only transportation. cannot afford a new car yet. but it will not be a ford when i can. ford has changed and is not the same as it used to be. ford does not care about the consumer. *ak