Consumer Complaint Detail

BUICK / CENTURY / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285386 Incident Date: May, 31 2004
Consumer's City: RICHMOND Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CENTURY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 23 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our well maintained 2001 buick century with a 3.1 l v6 has developed an intake maniold leak at under 75,000 miles. the car has been wonderful since purchased new - until now. internet research has revealed that gm used a "plastic" intake manifold and it has been problematic. it was also revealed through research into gasket manufacturers that the 100,000 coolant is more corrosive that gm anticipated. now, where does the responsibility lie for the manufacturer (buick div) to take ownership as a responsible corporate citizen and provide some replacement cost relief to the customer? i currently own 3 general motors vehicles, however only 1 with the problematic intake manifold design. i look forward to hearing from someone soon. as a marketing manager for a major company, i can assure gm that customer loyalty is what drives my business success. in order for me to select gm for my next vehicle, i would like them to tell me what they will do to remedy this design flaw problem of intake manifold gasket failure. thanks, art pandaru. *ak