Consumer Complaint Detail

HONDA / ELEMENT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285629 Incident Date: Jun, 25 2004
Consumer's City: TORRANCE Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ELEMENT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5J6YH27583L Date added to File: May, 25 2021
Date Complaint Received: Jun, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 24 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 honda element windshield cracked for no apparent reason. the crack is about 7 inches long coming up from the lower corner on the passenger side front windshield and curving to the side. the dealership tried to tell me that a rock had to have hit the windshield because "these windshields don't crack." they said that there was a place where the rock hit just below the windshield wiper that, while you can't see it, you can feel if your run a pen along the crack. the dealership service dept (that i've had a prior bad experience with) said the warranty wouldn't cover it but my insurance should. i learned via the internet that honda has a service bulletin out on this problem. i purchased a full extended warrantee, and honda should be fixing this problem.*ak