Consumer Complaint Detail

PEP BOYS / PEP BOYS / 9999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285632 Incident Date: Jan, 08 2004
Consumer's City: FRESH MEADOWS Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: PEP BOYS, INC.
Model Name: PEP BOYS Model Year: 9999
Vehicle Involved in a Crash: Yes Component's Description: Structure:body
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: An suv grille guard was attached to the vehicle that hit me and my car. the grille guard was designed not to bend or flex when in use, and in doing so made the airbag inoperable (vehicle didn't know it was involved in an impact) due to its hulking metal design. it also reduced the amount of available crush space afforded to me (i was hit by a 98 honda passport), crush space an element of design added to reduce/absorb forces at impact. with the grille guard product firmly in place, it eliminated the designed safety feature of crumple zones. without the safety of crush space, airbags, and reduced available crumple zones i suffered worse injuries and a more forceful impact.*ak