Consumer Complaint Detail

MERCURY / COUGAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285660 Incident Date: May, 16 2004
Consumer's City: KING GEORGE Consumer's State: VA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT603915 Date added to File: May, 25 2021
Date Complaint Received: Jun, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 19 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 mercury cougar has stalled 5 times within a month and a half. twice on the highway and 3 times idle. car was completely shutting off without restarting and 2 computer chips were replaced due to ford putting in a bad chip. car is now stalling when going at slow speeds or stopped and has been in an independent shop 3 times within a 3 week period so the car is now stalling once a week. brand new wires, throttle body, idle censor was replaced and it's still stalling. spent a small fortune on rental cars, tow trucks and repairs. ford's customer service said there was nothing that could be done. will never ever buy an american car again!