| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004285710 | Incident Date: Jun, 25 2004 |
| Consumer's City: DIABLO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: LINCOLN COMPOSITES |
| Model Name: FUEL TANK | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5LMFU28R83L | Date added to File: May, 25 2021 |
| Date Complaint Received: Jun, 28 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 31 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After purchasing a 2003 navigator with power running boards, i noticed that the running boards do not always deploy (ie; move out) when a door is opened. i have worked with my local dealer to get the matter resolved and the manufacturer continues to extend the date that they promise there will be a fix. i have been waiting for more than a year. the first fix date was oct'03, then nov'03,then dec '03 and now dec '04. this can be a serious safety problem is someone was to open the door and try to step out of the vehicle with nothing to step on to -- especially if you factor in the height of the vehicle. lincoln has most definately dropped the ball on this one and seems to not view the matter as a high priority. i called the lincoln customer hotline and they have not been helpful, nor have they been able to get back to me with any answer. i have been told by my dealer that lincoln has determined that the electronic "control" mechanism is defective. i am extremely dissapointed with lincoln over the matter and feel that they have abandoned purchasers of their lincoln navigator's.*ak |
