Consumer Complaint Detail

SUBARU / FORESTER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285717 Incident Date: Jun, 15 2004
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: FORESTER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1SF6356WG Date added to File: May, 25 2021
Date Complaint Received: Jun, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. engine failure due to a manufacturer's defect -- the cylinder walls are being bored into to place the engine bolts on the subaru 2.5l engines. in this case the cylinder wall cracked through the entire section where it was substantially bored into on the number 1 cylinder causing the engine to fail completely. each of the 4 cylinder walls on my vehicle were bored into to some degree. i have a 1998 subaru forester l. with 72,000 miles. there was never an indication of a problem prior to engine failure. at the time of failure a blown head gasket was thought to be the problem. more information and pictures can be found at: http://webdev.ce.utexas.edu/irwin 2. this consequences of the defect rendered the vehicle useless and worthless. and there was absolutely nothing i could have done to prevent the failure from occurring. i followed the recommended maintanence schedule given to me by subaru at the time of purchase and have not received any ammendments to that schedule since i purchased the vehicle. we were lucky the engine failure did not happen when my family and i were on the highway or in a remote location. 3. nothing has been done to correct the problem to date. i have a case number (643095) pending with subaru as of 6/25/04, but was told the vehicle will not be reviewed for another 10 days on 6/28/04. the engine failed on 6/16/04.*ak