Consumer Complaint Detail
MERCEDES BENZ / HEADLIGHT LENSES / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004285755 | Incident Date: Jan, 04 2004 |
| Consumer's City: AUSTIN | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: HEADLIGHT LENSES | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:other:labels |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBKK47F6WF | Date added to File: May, 25 2021 |
| Date Complaint Received: Jun, 28 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 15 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased the car with 1,000 miles on it, i was the 3rd owner. 1st owner was dealer in nj, 2-nd owner was my father. the problem started around 15,000 miles and has continued. the problem is with the rear brake3 light assembly. i have been told that this is a "known defect" that has not been recalled with the slk model that mercedes manufactures. i have been told the tail light assembly does not have a way to cool off and gets too hot and burns up causing the brake lights to loose connection and they fail. 4 different mechanics have all told me the same story. i was told that i could keep replacing the part and the same thing would happen again and again and i would not be able to correct this default because of the design of the model of this mercedes. i am afraid that i and my son which is 2 will be in a serious accident maybe even fatel if something is not done, i have gone to the dealership looking for help, they will not help me, they told me to go to mercedes, they will not help me. i have been show the part that gets too hot and looses its connection. i have them with me for proof of what i am saying is factual and mercedes is neglecting this issue. i assume they don't want to be bothered with an expensive recall. please help us.*ak |