Consumer Complaint Detail

MERCEDES BENZ / HEADLIGHT LENSES / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285755 Incident Date: Jan, 04 2004
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: HEADLIGHT LENSES Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:other:labels
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBKK47F6WF Date added to File: May, 25 2021
Date Complaint Received: Jun, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 15 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased the car with 1,000 miles on it, i was the 3rd owner. 1st owner was dealer in nj, 2-nd owner was my father. the problem started around 15,000 miles and has continued. the problem is with the rear brake3 light assembly. i have been told that this is a "known defect" that has not been recalled with the slk model that mercedes manufactures. i have been told the tail light assembly does not have a way to cool off and gets too hot and burns up causing the brake lights to loose connection and they fail. 4 different mechanics have all told me the same story. i was told that i could keep replacing the part and the same thing would happen again and again and i would not be able to correct this default because of the design of the model of this mercedes. i am afraid that i and my son which is 2 will be in a serious accident maybe even fatel if something is not done, i have gone to the dealership looking for help, they will not help me, they told me to go to mercedes, they will not help me. i have been show the part that gets too hot and looses its connection. i have them with me for proof of what i am saying is factual and mercedes is neglecting this issue. i assume they don't want to be bothered with an expensive recall. please help us.*ak