Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285760 Incident Date: Jun, 23 2004
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEC16T6YG Date added to File: May, 25 2021
Date Complaint Received: Jun, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 21 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at high speed fuel pump went out on my 2000 chevrolet suburban which has 54.000 mi. it was softly recommeded the fuel filter be changed at 30,000. however the dealer and gm is aware of the fuel pump problem. the repair was $812.00 verses $34.oo for a fuel pump. the public should know that this could occur. many women w/children drive this vehicle. there should be a strong warning before lives are lost. but of course the dealership wouldn't profit as much if all the fuel filters were replaced. gm refuses to own up to the problem even though there have been many incidents, why else does the fuel filter last only 30,000 miles? i was told it was my fault by c&m chevrolet in san diego and gm, customer service. a stronger warning should take place instead of a soft suggestion to replace the fuel filter. so many women and children are use this vehicle. i know that other makes and models have a much better fuel pump life than the chevy suburban. is this a defect? i paid almost $40.000, i should have purchased a toyota. *ak