Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004285778 Incident Date: Feb, 29 2004
Consumer's City: CINCINNATI Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWRH63B64P Date added to File: May, 25 2021
Date Complaint Received: Jun, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 26 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the car new in october 2003, i noticed intermittent jerking of the transmisssion especially when slowing, accelerating slightly and then coming to a stop. the jerking is surprising and uncomfortable, but has not yet caused an accident. i had the car into the dealer for 9 days in march. they were able to reproduce the problem ,but had no way to fix it. i have been told it was a software problem and that a fix would be available: first in may, then in june, and now still no fix. *ak