| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004285894 | Incident Date: Jun, 21 2004 |
| Consumer's City: PROVIDENCE | Consumer's State: RI |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 1991 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FACP55U3MG | Date added to File: May, 25 2021 |
| Date Complaint Received: Jun, 30 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 16 2000 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was notified by my mechanic that my 1991 taurus-station wagon had a recall regarding the sub-frame. he suggested i call rizzo-ford in no. providence, r.i. on mineral spring ave. when i called i spoke to representative rick marrconte and he agreed that there was a recall and he would fix my car, bring it in he said. a few days later rick calls me back to inform me that not only the nut of the subframe was rotted, but also the subframe itself was rotted and it would cost $900.00 to fix and he told me my car was not worth it. to make a long story short, i played phone tag with the ford motor company hot line which seemed like forever. a sheila informed me that they were willing to pay for the repair if the company agreed to repair it. she later explained they refused to fix my car. this fault in my car almost had me and my 6 year old grandson in an accident. when i told the woman sheila this she explained to me that i should have known when buying this car that i should have called to find out about the recalls. this i do not understand...she wanted me to call and find out if my car was a 'lemon'? now because this dealership refused to help me it now makes it difficult for me to perhaps go to another ford dealership that may have be able to help me. i am a student @ uri/cce, also working, and taking care of my 80 year old father. prior to this damage i had just fix this car for $750.00, which i could not afford in the first place. this appears to be dishonest and a way to get people to give ford even more money towards their 'damaging pool'. is there any recourse i can take? please advice. maria d. o'connor *jb |
