Consumer Complaint Detail

ACURA / TL / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004286006 Incident Date: Jun, 24 2004
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: TL Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UUA56972A Date added to File: May, 25 2021
Date Complaint Received: Jul, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 15 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This involves my 2002 acura tl type s and the braking system. i have aprox. 22,000 miles on my car. on a recent trip from los angeles to las vegas i noticed an unusual amout of vibration when braking the car from high speeds (70's). i had this happen to me earlier and the dealer turned and resurfaced the rotors and replaced the pads with "non destructive" new ones. the earleir event happened around 15,000 miles or so. last week my transmission failed (honda is now recalling) and i informed the service tech of my recurring braking problem. i was told today, by keys acura van nuys, ca that they weren't going to fix the brakes and i should pay to have the now warped rotors replaced when the pads wear out! i couldn't believe this! this is the first car i've owned that had 2 major braking faileures in less than 20000 miles and the dealer refused to repair it. i believe this is of great saftey concern and not at all normal wear and tear! i don't live in san fransisco where the hills can tear up your brakes. i know other acura owners have this issue with the breaks and i personally think they are endangering people by neglecting to service this dangerous failure. i hope you can help get them to act responsibility. *ak