Consumer Complaint Detail

FORD / MUSTANG / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004287156 Incident Date: Jun, 28 2004
Consumer's City: CHATSWORTH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 18 2004 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving 40 mph and when brakes were depressed the vehicle pulled from side to side. *ak there was a clunk after the brakes were released, the front tires rubbed on the frame when turning, three belts were installed within 6000, the vehicle smelled like oil, even with the a/c on. the motor rattled before the gears were shifted, with the a/c on the motor would surge up and down to the point where the vehicle would pull. after the consumer would take his foot off of the gas there would be a slight acceleration, the vehicle would hesitate and lunge forward. the vehicle was sometimes hard to start and must be cranked several times. there was a rattle in the rear of the rear of the vehicle as if something was loose moving back and forth. poor alignment had worn the tires on the outside edge. the bolt from the vehicle was found in the driveway, and the rear window had an air leak. *sc *jb