Consumer Complaint Detail

ISUZU / AMIGO / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004287615 Incident Date: May, 19 2004
Consumer's City: CASTAIC Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: AMIGO Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, air:antilock:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4S2CK57W3X4 Date added to File: May, 25 2021
Date Complaint Received: Jul, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 29 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pulling into a parking space at low speed i put on the brakes and heard a grinding noise and the brakes failed. i crashed into a concrete wall, causing front-end damage to my car. the body damage was repaired (5/20-6/03/04) and the car was sent to the dealer to diagnose the problem. dealer stated that they could not find a problem with the brakes (6/02-6/03). the body shop went to pick up the vehicle (6/04) and when the porter drove it to the front, the brakes failed and he crashed. the dealership called the isuzu engineers and were told to pull the master cylinder off. they said when they did that the piston was stuck to the booster causing and intermittent brake problem. dealer made all repairs at their cost and called me to pick up the car on friday (6/11). i drove the car and on wednesday morning (6/16) the brakes failed and i called the dealer to pick up the car. the dealer rep called me on friday (6/18) and said that i had to replace my rear brakes because they were not isuzu parts (i had them done at another mechanic, not long ago) and also the abs module (which i replaced already at my cost on 6/07/02). the dealer said the car was working fine and returned it to me on friday (6/25). i did not actually take the car back until the following friday, because the dealer had scratched the door and needed to repair. i picked the car up on friday (07/02) and drove it home and parked it in my garage. on monday (07/05), i backed out of the garage and the brakes made the same grinding noise and failed to work. i pumped them until they stopped and then pulled back into the garage to park it and they failed a second time causing me to crash into the garage wall. i had a friend with me who witnessed everything and was somewhat sore after the accident. i called the dealer to pick up the car and the said they were having an isuzu engineer flow in to look at the car. that is where i stand so far, $1470.16 out of my pocket and i still don't have my car.*ak