Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004287638 Incident Date: Jun, 29 2004
Consumer's City: PLANO Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMD63B5WE Date added to File: May, 25 2021
Date Complaint Received: Jul, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 11 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a pre-owned 1998 vw passat sedan with 36,000 miles on it in 2002 which was a great deal!! or so i thought. since that time i have started hearing a noise coming from the front right tire.. or suspension .. like a creaking, crunching, knocking noise. i took it to a vw dealership and was told that the control arms on the right and the tie rods needed to be replaced. i found out that the tie rods had been recalled and the ones on my vehicle had been replaced under that recall in 2001, but had again worn out. i find it hard to believe that tie rods would wear out over a 3 year period since the car barely has 70,000 miles on it. i have viewed this website and found over 200 complaints concerning this problem and am curious what vw plans to do.. wait until someone dies when a control arm snaps? vw needs to recall this item now!*ak