| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004287640 | Incident Date: Jul, 04 2004 |
| Consumer's City: FORT WORTH | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: COUGAR | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:sun/moon roof assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 06 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 08 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The battery seemed low on the car, indicated by interior lights not being very illuminated, but then dashboard lights started flashing and windows rolled up very slowly. i charged the battery for many hours and it took a charge, so i could get to the mercury dealer. it died when i got there and they were closed, so i had to jump it and move to a safe location to leave overnight. this had happened twice before in the past 2 1/2 years, so i new it was the alternator again! that's three alternators in 2 1/2 years. this time i am out of warranty and am expected to pay $550 for a recurring problem that clearly will happen again. the dealer can not tell me why this is occuring, and ford "customer service" could care less. after researching this problem on the internet, it seems that many cougar owners have experienced this problem continually. i have also had to have the transmission replaced, as well as the motor for the sunroof.*ak |
