Consumer Complaint Detail

HONDA / PASSPORT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004287756 Incident Date: Jul, 07 2004
Consumer's City: MARIETTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PASSPORT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S6CK58WX14 Date added to File: May, 25 2021
Date Complaint Received: Jul, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car has a "hard shift" going up from 1st to 2nd and back down periodically. it is accompanied by a loud clunk, loss of power, a jerking of the car and occasionally a growling sound in the front end. diagnostics on the computer is negative, only once has the check engine light come on, but the car has been found to be low on transmission fluid three different times in 4 weeks with no apparent leak. it has done this only once for a mechanic and they recommended removing and rebuilding the transmission. american honda-customer service stated that i needed to take it to a honda dealership for diagnosis. it was there today but they did not find anything wrong, except the transmission fluid was low again. this car is a 2001 and has 40,800 miles. we have also had to have the catalytic converter replaced and the serpentine belt replaced- both very unusual for a car with so few miles.*ak