Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004287838 Incident Date: Jun, 28 2004
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife started the car and a split second later the passanger airbag prematurly deployed. it was the airbag in the passenger seat. i made an appointment for her hearing in her right ear because she is having problems. i called the ford/mercury manufacturer and they stated that there was nothing that they could do about it. i contacted the dealership which i bought the vehicle from and they stated there was nothing that they could do either. i dont know about you but i think that this is a major defect and would not want to hear or see anyone else have to go through this. i am just grateful that i gave my daughter a ride to school that morning. *ak