Consumer Complaint Detail

KIA / SORENTO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004287938 Incident Date: Mar, 11 2004
Consumer's City: REYNOLDSBURG Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:driveshaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJC733645 Date added to File: May, 25 2021
Date Complaint Received: Jul, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since purchasing new 2004 sorento in february 2004, have had the vehicle to two different dealers for five attempts to resolve a vibration from unidentified source. the vibration was first experienced at 70 mph. one dealer has replaced the gear cluster in the rear differential, balance and rebalanced tires, replaced rear u-joints, and replaced front drive shaft. this did not correct problem. second dealer replaced rear drive shaft a second time. vibration is now worse. it can be felt at 50 mph and 70 mph. have met with kia factory rep. kia states they have a technical bulletin on this problem.*ak