Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004288104 Incident Date: Jul, 02 2004
Consumer's City: APPLE VALLEY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF19C02U Date added to File: May, 25 2021
Date Complaint Received: Jul, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 15 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine oil sludge forming in camshaft carrier and under oil filler cap after only 35k miles! i bought this sienna brand new for $32000 and perform maintenance religiously, changing oil & filter every 4000 - 5000. yet, last week on a routine oil change i noticed black gritty deposits caked underneath the oil filler cap! it was about 2-4 mm thick; i could scrape it with my fingernails and it felt like hardened sugar. i could see the black deposits well into the cam carrier. i found out that many other toyota owners are experiencing this sludge problem! this is obviously a design flaw in the 3.0l v6 engines causing the oil to sludge; toyota should issue a recall on these engines! *la