Consumer Complaint Detail

HYUNDAI / SANTA FE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004288193 Incident Date: Jul, 08 2004
Consumer's City: ROMEOVILLE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC73D53U Date added to File: May, 25 2021
Date Complaint Received: Jul, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Right after i purchased my santa fe in march of 2003, at random times my car bucked when the car went over 40 and then when it went over 60. the jerk is strong enough to throw the driver and passengers forward and backward. when i informed the dealer, they said the computer system just needed to get use to the way i drive. as the problem became more frequent and i became more worried, i continued to inform the dealer. i was told that hyundai was aware of the problem;however, the techs had not been authorized to fix the problem. in early june of 2004, i finally was listened to by the manager of the dealership and korean techs had just been in reflashing computers on other sante fe vehicles, trying to fix the problem. i was told that this was the answer. the computer system in my car was replaced with a reflashed computer, and i didn't have any problems for two weeks. on july 9th, the problem began again. *la